Before connecting, please be sure you have a supported version of the Citrix Workspace App installed.

For Windows, we are aligned to the Long-Term Service Release (LTSR) version 2203. You may download it from Citrix here.

For MacOS, please use the latest version available from Citrix found here.

Reset your password here.

For Service Desk assistance contact servicedesk@med.usc.edu or (323) 442-4444